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Nova Insurance is one of the top 5 General insurance brokers in Hong Kong (Source : Frost Sullivan 2021) and the only Hong Kong broker who also has insurance broking license in both Macau and mainland China. Since our establishment in 1988, we have been offering one-stopshop risk management and insurance solutions to corporate clients who are leaders within their industries including international hotel chains, publicly listed companies, property developers, public transportation companies, manufactories, trading companies, telecommunication companies, governmental departments / organizations and NGOs. Types of insurance we handle ranging from Property & Casualty, construction, financial lines, marine, aviation and employee benefits like Group Medical and Group Life insurance. Nova holds an Insurance Broker Company License granted by the Insurance Authority (“IA”) while our Macau branch office is a licensed broker under Monetary Authority of Macao. We are also a registered MPF Intermediary under MPFA. In 2021, Nova was invited by IA as a Partner of the Hong Kong Specialty Risks Consortium to support IA the Belt & Road Initiative. Through our global broker networks, we can serve our clients’ insurance needs all over the World.

Nova is a wholly owned subsidiary of FSE Lifestyle Services Limited (Stock Code: 0331.HK www.fse.com.hk). It is a leading lifestyle services conglomerate with 3 major business segments: property & facility management services, city essential services and Electrical & Mechanical engineering services. FSE Lifestyle’ competences are being delivered through 8 major groups of companies which have all been the market leaders in their respective industries. With their professionalism and expertise, together with the extensive synergies generated among the companies under FSE Lifestyle, we are able to build up a strong network and offer comprehensive “one-stop” professional services to you and all our renowned clients. FSE Lifestyle employs over 19,000 staff members serving clients in Hong Kong, Macao and PRC.

Nova Insurance is now seeking talents who have a passion to develop insurance as a long-term career and are ready in taking challenges working in one of the leading insurance brokers in Hong Kong

Hong Kong Office

Assistant Account Manager

Job Responsibilities

Reporting to the Account Director and responsible for major corporate accounts servicing in general insurance.
Ensure quality service delivery to clients including answering enquiries, preparing quotations/proposals and providing after-sales service.
Develop and maintain strong relationship with clients and underwriters in support of business retention and acquisition.
Pipeline management and new business development.

Job Requirements

At least 4 years working experience in general insurance field, preferably in insurance broking. Candidates with less experience will be considered for the post of Senior Account Executive.
Diploma or above. Preferable graduate in risk management or insurance aspect.
Progress in professional qualifications in Insurance (like CII or ANZIIF etc.) would be an asset. Proficiency in MS Word, MS Excel and PowerPoint applications.
Excellent command of spoken and written English and Chinese.
Mandarin will be an advantage. High integrity, sincere and pleasant character.
Good interpersonal skills, strong communication skills and an excellent team player.

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Account Manager

Job Responsibilities

Reporting to the Director – Financial Lines & Corporates and will be responsible for financial lines including Directors & Officers Liability, Professional Indemnity, Crime,Cyber and Data Security Insurance.
Ensure quality service delivery to clients including answering enquiries, preparing quotations/proposals, presentations, and providing after-sales service.
Maintain good relationship and well communication with clients, underwriters and business partners.
New and penetration business development.

Job Requirements

8 years or above working experience in financial lines. Candidates with less experience will be considered for the post of Deputy Account Manager.
Diploma or above. Preferable graduate in risk management or insurance aspect.
Holder of professional qualifications in Insurance (like CII or ANZIIF etc.) would be an asset.
Proficiency in MS Word, MS Excel and PowerPoint applications.
Excellent command of spoken and written English and Chinese. Mandarin will be an advantage.
Integrity, sincere and pleasant character.
Good interpersonal, strong communication skills and caring of team work.

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Assistant Claims Manager

Job Responsibilities

Reporting to the Head of Employee Benefits for major corporate account servicing
Handle and resolve claims enquiries on employee benefits aspect.

Job Requirements

At least 3 years working experience in employee benefits field, preferably in a broker firm. Candidates with less experience will be considered for the post of Senior Claims Executive.
Customer Service experience in handling hospitalization claims in Group Medical Insurance is essential.
Degree or diploma holder. FLMI / LOMA qualified or progression is an advantage.
Knowledge in MS Excel and PowerPoint applications.
Good command of spoken and written English and Chinese.
Strong leadership, communication and analytical skills.

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Account Manager, Nova Driesassur Division

Job Responsibilities

Reporting to the Assistant Account Director and assist in the growth of the insurance book of Nova Driesassur division, with a range of diverse insurance including General Insurance and Specialist Line such as Jewellery Block Insurance.
Identify, report and deliver business opportunities in the target market.
Quality service delivery to clients including handling enquiries, liaising with insurance companies, comparing quotations and providing after-sales service
Assist in preparing quotations and client proposals
Establish and maintain good relationship with clients and insurance companies.

Job Requirements

At least 7 years working experience in general insurance field.
Diploma or above. Preferable graduate in risk management or insurance aspect.
Progress in professional qualifications in Insurance (like CII or ANZIIF etc.) would be an asset.
Proficiency in MS Word, MS Excel and PowerPoint applications.
Good command of spoken & written English and Chinese.
Out-going, positive attitude and sociable character.
Willing to learn and self-motivated.

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Senior Claims Executive / Claims Executive

Job Responsibilities

Reporting to the Head of Claims for key corporate account servicing.
Verify the required information from both internal and external sources to establish whether the claim is complete and valid.
Check the data on claim application and other documents with the policy file.
Interact with insurers and claimants, meets them in person to correct errors on claim forms and to investigate doubtful entries.
Follow-up with insurance companies on claim process.
Refer doubtful, complex or high-value claims to the supervisor.

Job Requirements

At least 3-5 years working experience in general insurance, preferably in broker field. Candidates with less experience will be considered for the post of Claims Executive.
Tertiary undergraduate or above.
Holder of recognized insurance intermediaries qualification by ACII / ANZIIF (Senior Associate) qualification and passed in IIQE papers is an advantage.
Good communication and interpersonal skills.
Proficiency in both written and spoken English, Chinese and Putonghua.
Well-versed in MS Office applications and Chinese Word Processing.
Pleasant and positive work attitude.

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Executive Trainees

Job Responsibilities

The candidate will undergo on-the-job training and assists the team to serve the insurance needs of our corporate accounts.
He/She will take up project works, attend various on- and off-the-job training and will be under direct coaching by the Senior Executives.
Duties include preparation of quotation, assisting in producing client proposals, product comparison and claims analysis and day-to-day account servicing.

Job Requirements

Fresh university graduates or graduates with 1-2 years working experience are welcome.
Pass in Paper 1,2,3,5 of IIQE would be an asset.
Good command of spoken and written English and Chinese.
Mature, presentable and self-motivated with confidence.
Critical thinking, strong analytical mind and excellent communication skills.

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Macau Office

Senior Account Executive / Account Executive

Job Responsibilities

Reporting to Macau Branch Manager for corporate account servicing
Provide quality service to clients including answering enquiries, comparing quotations, proposal preparation and after-sales service delivery.
Assist in Clerical support.

Job Requirements

Macao SAR Resident Identity Card (BIR) holders is a must.
At least 2 years working experience in general insurance, preferably in broker field.
Tertiary undergraduate or above.
Holder of recognized insurance intermediaries qualification by AMCM or ACII / ANZIIF (Senior Associate) qualification and passed in IIQE papers is an advantage.
Good communication and interpersonal skills.
Proficiency in both written and spoken English, Chinese and Putonghua.
Well-versed in MS Office applications and Chinese Word Processing.
Pleasant and positive work attitude.

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